E-commerce return percentages are already exhibiting a comparatively constructive growth: the return quantity has already decreased by a couple of third between 2019 and 2021 to 4.4% of the delivered shipments. All returns in Germany that can’t be resold, however are appropriate for donation, shall be given to charitable organizations.
By way of merchandise, Douglas already identifies clear magnificence merchandise throughout the vary with a particular label. Within the case of its personal manufacturers, they’ve set a transparent purpose of turning into a sustainability pioneer as the corporate has a direct affect on the event and manufacturing of the merchandise on this discipline. A lot progress has already been made:
- Almost 100% of Douglas Manufacturers’ new merchandise launched since 2020 are free from microplastics.
- Greater than 40% of merchandise launched in fiscal 12 months 2021/22 fall into the clear magnificence class.
- 93% of merchandise launched since fiscal 12 months 2020/21 are vegan.
- 63% of latest Douglas Manufacturers merchandise launched in fiscal 12 months 2021/22 shall be FSC compliant.
- By 2030, greater than 50% of all new Douglas Manufacturers merchandise will use recycled content material.
- 85% of Douglas Manufacturers is already produced within the EU.
“We’re pleased with these key figures. On the identical time, we’re decided to maintain up the quick tempo in terms of bettering the environmental efficiency of our personal manufacturers,” mentioned Susanne Cornelius, CEO of Douglas Manufacturers. “This is applicable to each facet of the product: manufacturing, substances, packaging supplies, disposal. We will solely really converse of sustainability if we have now a holistic view and strategy. This additionally applies to Douglas Manufacturers’ partnership with Plastic Financial institution.”
The group builds moral recycling ecosystems in weak coastal communities. The collectors obtain bonuses for the plastic they acquire, which they’ll use to satisfy their household’s fundamental wants, reminiscent of meals or faculty charges. As a part of the partnership, for each merchandise offered from the Douglas “House Spa” and “Important” personal labels, a contribution shall be made to Plastic Financial institution.
Douglas doesn’t solely concentrate on making its personal manufacturers extra sustainable, but additionally on cooperation with enterprise companions. “We already anticipate and demand a corresponding angle from our suppliers and we take this under consideration in all discussions,” explains Tina Müller. “As well as, we expressly welcome the current efforts of a number of producers to find out the environmental footprint on the product stage and make it clear to clients. This shall be a serious step ahead within the magnificence business’s efforts to higher promote sustainable consumption.”
Within the Individuals sector, Douglas is already a frontrunner on a number of parameters. Variety, tolerance and mutual respect are core values of the Group’s company tradition utilized in follow; its purpose relies on a togetherness wherein all folks really feel ‘seen, heard and valued’. The interior motto is: “We open all eyes to the great thing about uniqueness, convey it to life and make life itself extra lovely.” Tina Müller provides: “We don’t discriminate between pores and skin color, origin, sexual orientation or private pronouns. Douglas sees itself as a democratic and inclusive model that stands for an open and various society. As an employer, Douglas matches in with equal therapy, tolerance and equal alternatives in any respect ranges of the workforce.”